Changes between Version 26 and Version 27 of BalticFaq

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Timestamp:
11/24/12 19:55:38 (8 years ago)
Author:
eskil
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  • BalticFaq

    v26 v27  
    99==== I'd like to report a problem, how and where ? ==== 
    1010 
    11 You're welcome to [/newticket file a ticket] (you can now do this without registering first), post in the [forum:2 Q&A forum] (requires registration) or via [mailto:eskil-at-eskil-dot-org email]. If the report is related to a generated dive plan, please be sure to include the plan parameters and if possible, the plan itself. You can use the apps email feature to email the plan to yourself. 
     11You can contact us via this [http://balticblender.com/contact.html contact form]. This is the best way. 
     12  
     13You're also welcome to [/newticket file a ticket], or post in the [forum:2 Q&A forum] or directly email via [mailto:eskil-at-eskil-dot-org email].  
    1214 
    13 ===== Filing a ticket, tip 1 ===== 
     15===== Filing a ticket, including the plan ===== 
    1416 
    15 Email the plan to yourself, now cut'n'paste the plan into the ticket, wrap it in three braces ala ; 
     17If the bug is related to a specific dive plan, please be sure to include the plan parameters and if possible, the plan itself. Email the plan to yourself, now cut'n'paste the plan into the ticket, wrap it in three braces ala ; 
    1618 
    1719{{{ 
     
    2325this makes sure all the info should be there for me to reproduce the problem. 
    2426 
    25 ====== Filing a ticket, tip 2 ====== 
     27====== Filing a ticket, UI problems ====== 
    2628 
    2729UI problems ? Take a screenshot by pressing the iPhones power and lock button simultaneously. The saved screenshot goes into your photos folder and can be saved and attached to the ticket. 
     30 
     31 
     32====== Filing a ticket, crashes ====== 
     33 
     34If the app crashes, a crash log will be very useful. The logs are available on your computer after you synchronise your iPhone/iPad and contain no private information.  
     35 
     36To get the plans, synchronise the device and email us (or attach to a ticket) all files named; 
     37 
     38   * ''OSX'': ~/Library/Logs/CrashReporter/MobileDevice/<your iPhone’s name>/ 
     39   * ''Windows XP'': C:\Documents and Settings\<your user name>\Application Data\Apple computer\Logs\CrashReporter\<your iPhone’s name>\ 
     40   * ''Windows Vista'': C:\Users\<your user name>\AppData\Roaming\Apple computer\Logs\CrashReporter\MobileDevice\<your iPhone’s name>\ 
     41 
     42See [http://www.ondemandworld.com/how-to-find-crash-logs/ here] for a description on how to get the crash logs. 
     43 
    2844 
    2945==== I'd like to suggest a feature/enhancement, how and where ? ==== 
     
    111127==== Which iPhones does this work on ? ==== 
    112128 
    113 As of October 2011, Baltic Deco Planner has been tested on iPhone 4, iPad 1 and 2 with iOS 4.3 and iOS5. 
    114  
     129As of September 2012, Baltic Deco Planner has been tested on iPhone 4 and upwards, iPad 1 and upwards with iOS 4.3 and upwards.